020 8556 0103   school@downsellprimary.waltham.sch.uk   Downsell Road, Leyton, London, E15 2BS  
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Complaints

“A School With Great Expectations”

At Downsell Primary School we aim to provide a safe, caring and stimulating environment, which offers opportunities:
• For everyone within the school to reach their full potential and develop self worth, self confidence, the ability to take responsibility for their own individual actions and resilience.
• For everyone within the school to have a sense of wonder, an enthusiasm for learning and help children to develop as independent thinkers and learners with enquiring minds.
• To encourage and develop a respect and understanding for others.
• To develop all partnerships, small and large, from the individual parent to the wider community and beyond to support children’s learning.
• To give children access to a broad and balanced creative curriculum to attain the highest possible standards in relation to prior attainment through assessment and learning.

Equal opportunities

At Downsell Primary School we believe that every child is entitled to equal access to a broad and balanced engaging curriculum, regardless of race, gender, class or disability. We positively celebrate diversity and difference.

Inclusion

• We are committed to promoting a learning and teaching environment for all that embeds the values of inclusive educational practices.
• We aim, through a child centred approach, to ensure that education is accessible and relevant to all our learners, to respect each other and to celebrate diversity and difference. School will always:
• Treat complaints confidentially
• Be fair, open and honest when dealing with any complaint
• Aim to resolve a complaint through dialogue and mutual understanding
• Put the interest of pupils above all else.

Please see our policy section for the complaints policy.
 
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